Health & Transport
HS Manchester is conducting a Pharmacy Needs Assessment.
This looks at how people use community pharmacies (Chemists) and what people think of them. We need to do this to find out if the services we're offering to local people are the ones you really need, and to help us to plan and develop the best services for the future.
Find the survey here:
www.surveymonkey.com/nhsmpharmacies
The survey is online and should take no more than 10 minutes to complete. It’s quite straightforward, so people who aren’t very confident with English should still be able to complete it. We have also tried to make it work with online translation - all you need to do is paste the address (www.surveymonkey.com/nhsmpharmacies) into an online translation engine (e.g. http://translate.google.co.uk) to view and use the survey in a wide range of languages. Automatic translation is imperfect, but the survey should still be clear enough to use.
We have set up a TalkingHealth Telephone Survey Line (0161 765 4040) for people who don’t want to fill the survey in online. This is a voicemail box to collect people’s names and contact numbers ready for us to call them back during the week of 5th to 9th July 2010 to conduct the survey over the phone. Because you are only asked to leave your details (and any preferred call back time), you would only pay for a local-rate call of typically less than a minute. You can also use this line to request paper copies of the survey - just leave your address details instead of your phone number.
We can also offer the survey in any other language needed. Non-English speakers can leave their details along with the (anglicised) name of their language for us to call them back through an interpreter.
Thanks for your help with completing and promoting this survey - if you have any comments, please let us know on talkinghealth@manchester.nhs.uk
Regards,
NHS Manchester Engagement Team